Shipping & Returns

Shipping

 

Delivery times are combined with lead times which are specific to the product purchased. Lead time plus UPS or FedEx business day transit forecast should give an expected delivery window. Where products are available from stock, orders must be placed by 12:00 to be received the next day.

We use FedEx and UPS, both global companies with the most recognized and admired brands in the world.

 

FedEx Logo

To track your delivery, click here and use your FedEx tracking code if issued.

Business day transit map with FedEx from ASG Services.

FedEx Shipping Times

 

UPS Logo

To track your delivery, click here and use your UPS tracking code if issued.

Business day transit map with UPS from ASG Services.

UPS Shipping Times

 

 

Returns Policy

 

In the unlikely event that you are not satisfied with your goods, we request that the returns process is started within 14 days of receipt of goods.  Please read the following:

If a refund is required, we request that the items are returned to us in new, unused and salable condition. Once the items have arrived with us, they will be inspected to ensure they are in the condition required. Refunds will be processed if the goods are deemed acceptable.

 

  • Stock being returned is subject to a re-stocking charge, set at 25% of the item value.

  • Made-to-order items are non-returnable unless deemed faulty by the customer and ASG Services LLC.

 

Please contact us to start the returns process so instructions and details can be provided.

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