Shipping & Returns
Delivery times are combined with lead times which are specific to the product purchased. Lead time plus UPS business day transit forecast should give an expected delivery window. Where products are available from stock, orders must be placed by 12:00 to be received the next day.
We use UPS, a global company with a recognized and admired brand.
To track your delivery, click here and use your UPS tracking code if issued.
Business day transit map with UPS from ASG Services.
In the unlikely event that you are not satisfied with your goods, we request that the returns process is started within 14 days of receipt of goods. Please read the following:
If a refund is required, we request that the items are returned to us in new, unused and salable condition. Once the items have arrived with us, they will be inspected to ensure they are in the condition required. Refunds will be processed if the goods are deemed acceptable.
Please contact us to start the returns process so instructions and details can be provided.