Terms and Conditions
These terms and conditions relate to orders place on this website (www.asgonlinestore.com).
Secure On-Line Ordering:
Our site offers secure shopping facilities for your peace of mind. We accept credit and debit card payment, and your order is processed only when your goods are ready to ship. If you prefer not to use card payment, you can print off your order and send it with a check made payable to ASG Services LLC at the above address.
Alternatively you can telephone your order through to our sales team on (877) 447-9798. Please have your order details and credit card number ready when you call. If your item is not in stock, or is a made-to order item, we will email or telephone you with an expected delivery date.
In the unlikely event that you are not satisfied with your goods, we request that the returns process is started within 14 days of receipt of goods. Please read the following:
- If a refund is required, we request that the items are returned to us in new, unused and salable condition. Once the items have arrived with us, they will be inspected to ensure they are in the condition required. Refunds will be processed if the goods are deemed acceptable.
- Stock being returned is subject to a re-stocking charge, set at 25% of the item value.
- Made-to-order items are non-returnable unless deemed faulty by the customer and ASG Services LLC.
Please contact us to start the returns process so instructions and details can be provided.
ASG Services LLC is committed to protecting your privacy. We only use the information you supply to us lawfully, in accordance with the Data Protection Act 1998. It is our policy not to sell, or otherwise disclose your details to third parties under any circumstances.
We may occasionally email you with news of ASG Services LLC promotions or new product launches, but if you prefer not to receive such offers, you can email us to remove your email address from our file.
Delivery times are combined with lead times which are specific to the product purchased. Lead time plus FedEx or UPS business day transit forecast should give an expected delivery window. Where products are available from stock, orders must be placed by 12:00 to be received the next day.
- We use UPS and freight providers where needed.
Read our Shipping and Returns page for more information.
To contact us,
ASG Services, LLC
2770 Faith Industrial Drive,
Buford, GA 30071.
Telephone (24 hour message line):
(877) 447-9798 (Toll Free)